Designer Eyewear Optical will guarantee the quality of our eyewear. Our 30 day guarantee will allow customers to return for refund or exchange with no questions asked.
If you are not happy with the quality, look or feel of your new eyewear, simple contact us at firstname.lastname@example.org for a return authorization number.
Orders that are past the 30 day guarantee will be eligible for exchange only with a remake lab fee of fifty percent of costs.
- Obtain a Return Authorization Number by Email by contacting our Customer Service department at email@example.com
- Ship your eyewear back to us and provide us with your delivery tracking number
- Once we receive your eyewear, refunds will be processed within 48 hours and/or new products will be shipped according to normal manufacturing time, 7-10 business days.